Terms & Conditions

Privacy & Data Compliance

1. Introduction

TajEmo eHealth Solutions is committed to protecting your privacy and ensuring that your personal information, as well as the information of your patients, is collected and used properly, lawfully, and transparently.

2. Information We Collect

• Personal Identification Information (e.g., name, email address, phone number).
• Medical Information (e.g., medical history, treatment plans) pertaining to both practitioners and their patients.

3. How We Use Your Information

• To provide and manage our services for practitioners and clinicians.
• To communicate with practitioners and clinicians regarding our services.
• For compliance with legal and regulatory healthcare requirements.

4. Data Security

• We implement appropriate technical and organizational measures to protect personal and medical information against unauthorized access, loss, or theft.
• Access to personal and medical data is restricted to authorized personnel only.

5. Data Retention

• Personal and medical information is retained only for as long as the client maintains an account with TajEmo eHealth Solutions.
• Upon account cancellation, a written request on company letterhead signed by an authorized signatory and super user is required for data deletion.
• The request will be reviewed within 7-10 working days.
• Data sharing after cancellation, if requested, will incur a fee and be delivered on a physical storage device at the client's cost.

6. Your Rights

• The right to request access to personal and professional information.
• The right to request correction or deletion of personal information.
• The right to object to the processing of personal and professional information.

7. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at info@tajemo.co.za.